Privacy Policy

PRIVACY STATEMENT

1.1. Protecting the privacy and safeguarding personal and financial information of our clients and website visitors is a top priority. This Privacy Statement outlines how we collect and protect your data. By opening an account or using our website, you consent to the collection and use of your personal information as described in this statement.

1.2. For the purposes of the Data Protection Acts of 1988 and 2003, the data controller is Real Capital (“we”, “us”, “our”).

COLLECTION OF PERSONAL INFORMATION

2.1. We collect necessary information to open accounts, facilitate transactions, and protect your assets and privacy, allowing us to understand your needs and preferences.

2.2. This information includes your name, mailing address, phone number, and email for communication and identification purposes. We also gather demographic data, such as birth date, education, and occupation, as well as details on your transactions with us. To assess your financial position, we consider your trading experience, approximate annual income, and net worth.

USAGE OF PERSONAL INFORMATION

We use personal information appropriately to ensure quality service and security. This includes verifying your identity, setting up and maintaining your trading account, and contacting you regarding account details. This information helps us enhance services, tailor your browsing experience, and inform you of relevant products, services, or promotions.

OUR AFFILIATES AND PARTNERS

We may share information with affiliates when necessary to provide requested products or services or to offer participation in services provided by affiliates. Additionally, we may form partnerships or alliances, including joint marketing agreements, with other companies offering high-quality products and services beneficial to our clients. Sharing certain information helps partners and affiliates deliver relevant and useful offers. The use of shared personal information is limited to the purposes specified in our agreements with partners or affiliates.

NON-AFFILIATED THIRD PARTIES

5.1. We do not sell, license, lease, or otherwise disclose your personal information to any third party, except as outlined below.

5.2. We may disclose personal information to third parties if required by law, regulatory authorities, or when necessary to protect our rights or property.

5.3. To enhance our services, we may engage other businesses for functions like account processing, order fulfillment, client service, or data collection. Information may be transferred or stored outside the EEA, including the U.S., and processed by our staff or suppliers. Shared information is strictly for designated tasks, and third parties must protect it similarly to our practices.

SECURITY

6.1. All information you provide is securely stored on our servers, with payment transactions encrypted using SSL technology. If we provide or you choose a password for access to certain parts of our Website, it is your responsibility to keep this password confidential and not share it with anyone.

6.2. While we strive to protect your personal data, Internet transmission is not completely secure, and any data transfer is at your own risk. Once received, we implement strict security measures to prevent unauthorized access.

RESTRICTION OF RESPONSIBILITY

If you decide to purchase a product or service from another company, any personal information you share with that company will no longer fall under our Privacy Statement. We are not responsible for the privacy practices or the content of any linked sites and do not control how your information is used or protected by those sites. When you choose to visit a co-branded or linked website, you may be asked to provide registration or other details. Please be aware that this information is being given to a third party, and you should review their privacy policy.

MARKETING

8.1. We may use your data to provide information about our products and services that might interest you, and we or our representatives may reach out to you by mail or telephone.

8.2. If you are an existing customer, we will only contact you via electronic means (such as email, voicemail, or SMS) with information about products and services similar to those you have previously purchased from us.

8.3. If you do not wish for your data to be used in this way, please select the appropriate boxes when we collect your marketing preferences. You can update your preferences at any time by contacting a Client Services representative. An opt-out choice made by one account holder of a joint account will apply to all account holders. An opt-out choice must be made for each individual account you have with us.

USE OF "COOKIES"

9.1. We use cookies to help secure your trading activities and improve the performance of our Website. (Cookies are small text files sent from the Web server to your computer.) The cookies we use do not contain personal information, account details, or passwords. They simply enable the site to recognize when a page request comes from a logged-in user.

9.2. We may share information about Website usage with reputable advertising companies to help target our Internet banner ads on this site and others. To achieve this, pixel tags (also known as clear gifs or web beacons) may be used to track the pages you have visited. The data collected by the advertising company through these pixel tags is not personally identifiable.

YOUR RIGHTS

You have the right to request a copy of the information we hold about you. We may charge a fee for this service, which will not exceed €5.00. Additionally, you have the right to access your data, request corrections for any inaccuracies, object to the use of your data, and block specific uses of your data. To exercise these rights, please submit a written request to Real Capital.

CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement from time to time. If we make changes, the revised Privacy Statement will be promptly posted on our Website, and a notice will be displayed to inform you of these changes. By continuing to use the Website, you agree to accept the posting of the revised Privacy Statement as sufficient notice. Any disputes regarding our Privacy Statement are governed by this notice and our Customer Agreement. We recommend that you periodically review this policy to stay informed about what information we collect, how we use it, and to whom we disclose it. If you have any questions that are not covered by this statement, please contact a Client Services representative.